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        CUSTOMER SERVICE

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        The company offers one-year quality assurance and life-long maintenance. The warranty period can be extended , according to users requirements. During the warranty period, the company will repair without ge. Damage due to human factors or beyond the warranty period will be ged only for neccessary components.


        The company's after-sales maintenance includes guidance and training given by professional maintenance engineers. The main responsibility of a maintence engineers is the maintenance of all instruments within the jurisdiction of the maintenance. He/She will also be responsible for offices, liaison offices for customer training and providing users with comprehensive technical support, guidance and training of liaison officers of the companys operations and installation work. After-sales departments should immediately find out and record the problem, and then give a solution after receiving the customers complaint in order to solve the problem as soon as possible.


        Our commitments:


        Respond within 24 hours after recieving the requirement


        Send a maintenance engineer to the scene in two working days


        Solve the problem in 48 hours after get the scene


        24-hour maintenance hotline : 0755-26060959   Email:service@seacrown.cn
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